Privacy Policy

Welcome to HPA’s AusDesigns (“we”, “us”, “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ausdesigns.com.au and purchase our products or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
• Account Information: Login credentials and purchase history are available when you create an account.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and other analytic data.
• Marketing Preferences: Opt-ins for email newsletters, SMS, and promotions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your account, orders, and promotions
To provide customer support
To improve our website and user experience
To send marketing emails (if you opt in)
To prevent fraudulent activity

3. Sharing Your Information

We may share your information with:

• • Payment processors to securely complete transactions
  • Shipping providers to deliver your orders
  • Marketing platforms(e.g., email marketing tools) if you’ve opted in
  • Third-party service providers that support website functionality
  • Law enforcement or regulators, if required by law

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

Maintain your shopping cart session
Analyze website usage and improve performance
Personalize content and ads (where applicable)

You can manage your cookie preferences via your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Opt out of cookies and analytics tracking

To exercise these rights, contact us at ausdesigns@hpa.net.au

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the above and notify you as required by law.